Privacy Policy

Last Updated: June 2026

Welcome to PettiChat India. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase or use our products and services.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely through third-party payment providers)

Device & Usage Information

  • IP Address
  • Browser Type
  • Device Information
  • Website Activity
  • Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and services
  • Respond to inquiries and requests
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

3. Payment Security

Payments made through our website are processed securely by trusted third-party payment providers. PettiChat India does not store your complete payment card information on our servers.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyze website traffic
  • Enhance user experience

You may choose to disable cookies through your browser settings.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary, including:

  • Shipping and logistics providers
  • Payment processors
  • Analytics and website service providers
  • Government authorities when required by law

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission method is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites.

We encourage users to review the privacy policies of third-party websites before sharing personal information.

8. Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information where legally permitted
  • Withdraw consent for marketing communications

To make a request, please contact us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

PettiChat India
Email: support@pettichat.in
Phone: +91 92747 89989
Website: www.pettichat.in

By using our website, you consent to the terms of this Privacy Policy.