Welcome to PettiChat India. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting, browsing, or purchasing from PettiChat India, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

2. About PettiChat

PettiChat is an AI-powered pet communication device designed to provide AI-generated interpretations of pet sounds, behaviors, and interactions.

The device is intended for informational and entertainment purposes and should not be considered veterinary, medical, behavioral, or professional advice.

3. Product Information

We strive to ensure that all product descriptions, specifications, images, and information displayed on our website are accurate.

However, we do not guarantee that all information will always be error-free, complete, or current.

PettiChat India reserves the right to modify product specifications, pricing, features, and availability without prior notice.

4. Orders & Payments

• All orders are subject to acceptance and availability.
• Prices are displayed in Indian Rupees (INR).
• Full payment must be received before order processing and shipment.
• We reserve the right to cancel or refuse any order at our discretion.

If an order is cancelled after payment due to stock unavailability or other operational reasons, the customer will be notified accordingly.

5. Shipping & Delivery

Shipping and delivery timelines are estimates and may vary depending on location, courier services, weather conditions, or other circumstances beyond our control.

For complete details, please refer to our Shipping Policy.

6. Returns, Replacements & Warranty

PettiChat India follows a No Refund Policy.

We do not accept returns for change of mind or personal preference.

Products are covered by a 1-Year Limited Replacement Warranty against manufacturing defects and functional failures under normal usage conditions.

For complete details, please refer to our Return, Replacement & Warranty Policy.

7. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Product designs
• Images
• Graphics
• Videos
• Text
• Branding
• Website design

is the property of PettiChat India and is protected under applicable intellectual property laws.

Unauthorized reproduction, copying, distribution, or use is strictly prohibited.

8. User Responsibilities

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Interfere with website functionality or security.
• Submit false or misleading information.
• Use the website in a manner that may damage our reputation or operations.

9. AI Disclaimer

PettiChat utilizes artificial intelligence and machine-learning technologies to generate interpretations based on pet sounds and behavioral patterns.

AI-generated outputs may not always be accurate and should not be relied upon as factual, medical, veterinary, or behavioral advice.

Results may vary between pets and environments.

10. Limitation of Liability

To the maximum extent permitted by law, PettiChat India shall not be liable for:

• Indirect damages
• Consequential damages
• Loss of profits
• Loss of data
• Personal decisions made based on AI-generated interpretations
• Any damages arising from misuse of the product

The customer's sole remedy shall be limited to warranty replacement as described in our warranty policy.

11. Third-Party Services

Our website may contain links to third-party websites, services, payment gateways, or applications.

PettiChat India is not responsible for the content, policies, or practices of such third-party services.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in the Privacy Policy.

13. Modifications to Terms

PettiChat India reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on this website.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or products shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

PettiChat India

Email: info@pettichat.com

Phone: +91 92747 89989

Website: www.pettichat.in

By using this website and purchasing PettiChat products, you acknowledge and agree to these Terms & Conditions.